Mixvoip supports the complete communication flow essential for healthcare environments, including internet connectivity, phone systems, alarm servers, and nurse call systems.
Mixvoip integrates a suite of specialized technologies from leading manufacturers to offer a comprehensive communication and alert system tailored for healthcare environments.
By incorporating Tetronik DAKS alarm servers, we ensure efficient management of critical alerts, providing dependable notifications for both emergencies and routine operational alerts. In collaboration with Martin.Care, we enhance patient communication systems, improving interactions between patients and care providers and notably reducing response times. Additionally, Gigaset’s Advanced Messaging and Location (AML) technology upgrades DECT systems with sophisticated messaging features, accurate location tracking for handsets, and emergency signaling capabilities.
We also integrate Schneider Electric’s MediOpt Care nurse call systems to streamline the management of patient requests and alerts, ensuring that nursing staff can respond promptly and effectively.
Mixvoip’s cloud PBX system supports ESPA and ESPA-X protocols, crucial for interfacing with third-party solutions commonly used in healthcare settings. This compatibility ensures that alarm signals and messages are standardized and effectively communicated across various systems. The integration of these protocols is vital, enhancing the coordination and efficiency of emergency responses and operational communications, which is essential for maintaining high standards of patient care and safety.
Our comprehensive Service Level Agreements (SLA) ensure reliable and continuous support for healthcare communication systems. Available 24/7, our dedicated support team stands ready to resolve any issues swiftly, minimizing downtime and maintaining optimal service quality. This commitment to round-the-clock assistance is crucial in healthcare settings, where effective communication is essential at all times. Our team is certified in both installation and maintenance, guaranteeing the reliability and ongoing support of our phone systems, nurse call systems, and alarm servers, thus enhancing safety and efficiency across healthcare facilities.
Our hybrid approach combines the ease of cloud-managed systems with the robustness of on-premise solutions. Our cloud phone system is easily managed via a centralized web interface, while the telephony infrastructure can be hosted at our secure data centers or on-site, either virtualized or on dedicated hardware.
This setup ensures continuous telephony services, even in the event of connectivity breakdowns.
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